Review Samita B2B App: Key Features, Pros & Cons, Best Alternative

Managing B2B and wholesale operations on Shopify requires specialized tools that go beyond standard retail functions. The Samita B2B app – including Sami B2B Lock Password Protect, Sami B2B Wholesale Pricing, and Sami Request for Quote (RFQ) – offers a comprehensive set of solutions tailored to meet the unique needs of wholesale merchants. These apps help Shopify store owners streamline their B2B workflows and enhance customer experiences. 

In this review of Samita suite of B2B apps, we’ll explore the key features, advantages, and limitations of each app to help you determine which solution best fits your wholesale business needs.

Review Sami B2B Wholesale Pricing

Key features

Custom Wholesale Pricing

Sami B2B Wholesale Pricing allows merchants to set custom wholesale prices for the entire store, specific products, or collections. It supports flexible pricing strategies tailored to different customer groups.

Volume and Quantity Break Discounts

Merchants can offer tiered discounts based on order quantity or amount, encouraging bulk purchases and rewarding wholesale buyers with better pricing as their order size increases.

Unique Wholesale Registration Form

The Samita B2B app’s customizable wholesale registration form helps attract and onboard wholesale customers efficiently, ensuring only qualified buyers gain access to wholesale pricing.

Quick Order Form

Sami Wholesale Pricing B2B includes a quick order form that streamlines bulk ordering by allowing wholesale customers to add multiple products and variants easily, speeding up the purchasing process and boosting sales.

Customizable Cart Drawer

Merchants can activate and customize the cart drawer to enhance the shopping experience for wholesale buyers, making it easier to review and modify orders before checkout.

review Samita B2B app wholesale pricing by B2Bridge.io

Pros and Cons

Pros:

  • Free plan available, making it accessible for small businesses.
  • Integrates smoothly with Shopify admin and most Shopify themes.
  • Outstanding, responsive customer support.

Customer review: “This is a great app. This app allows me to showcase my wholesale products. You are able to set up order forms to make it easier for your customer to place on bulk order inquiry. It is very easy to use and if you need any assistance, they are always available to assist. As a small business owner that is trying to sell wholesale products, the app helps a lot. I would recommend this app to anyone! Love it!” – D’s Kreative Kraft

Cons:

  • Some minor issues with price display depending on login status or theme conflicts, though support resolves them promptly.
  • Occasional compatibility issues with third-party page builders or custom cart drawers.
  • The free plan has limitations for larger wholesale operations.

Customer review: “Janky app, doesn’t work. We followed the instructions, added the app to the theme, and turned on the app toggle in theme settings, and we created a new volume pricing rule that covers all products. But when we click “Add a section” or “Add a block” in the product page theme editor, we can’t find any new block or section that displays the volume pricing table we wanted to show. We tried to leave a message on their support site to get some support, that doesn’t even work, the message wouldn’t go through.” – NSI Outlet

>> Read more: 12 Best Wholesale Apps for Your Shopify Store

Review Sami B2B Lock, Password Protect

Key features

Control Access to Store Content

Sami B2B Lock, Password Protect allows merchants to restrict access to various parts of their Shopify store, including products, collections, pages, and URLs. 

This enables store owners to create exclusive sections for wholesale customers or specific user groups by locking content behind login requirements, passwords, or secret links. 

This feature of Samita B2B app helps merchants run both retail and wholesale operations from a single store while controlling who can see what.

Hide Prices and Add-to-Cart Buttons from Guests

One of the app’s core functions is hiding product prices and disabling the add-to-cart button for visitors who are not logged in or do not have the appropriate permissions. 

This encourages customers to create accounts or log in to access wholesale pricing, ensuring that sensitive pricing information remains confidential and only visible to authorized users.

review Samita B2B app hide price by B2Bridge.io

Password Protection and Secret URLs

This Samita B2B app supports password protection on any page, product, collection, or URL, allowing merchants to require a password before granting access. 

Additionally, it offers the ability to hide entire products or collections from public view, making them accessible only via secret URLs. This is useful for creating private sales or exclusive wholesale catalogs.

Customer Tag and Email-Based Restrictions

Sami B2B Lock can restrict store content based on customer tags or specific email addresses. This granular control means merchants can tailor access to different wholesale tiers or VIP customers by tagging their accounts accordingly, ensuring personalized access and pricing visibility.

Multilingual Support

Sami B2B Lock supports multiple languages for international stores, including English, Spanish, French, German, Japanese, Chinese, and more, making it suitable for merchants serving international markets.

Pros and Cons

Pros:

  • Reliable performance with minimal issues reported.
  • No coding required; easy to set up and integrates well with Shopify themes.
  • Excellent, fast, and responsive customer support praised by many users.
  • Multilingual support and works well for international stores.

Customer review: “I had an excellent experience with the Sami B2B team. They were super helpful, quick, and solved my issue without any hassle. I also really love the app – it’s simple, easy to use, and works exactly how I need it to. Thanks for the amazing support and congrats on such a great product!” – NiceLifemx

Cons:

  • A few feature requests (like locking community pages for tagged customers) have been labeled as “impossible” by support.
  • Basic in scope; may lack some advanced access control features expected by larger businesses.

Customer review: “I wanted to like SamiB2B, but unfortunately was told my requirements were “impossible”. I wanted to lock a community page, and have access by paying customers – who have a tag on their customer account. I contacted them for support. They only responded when I jumped on chat the next day. They seemed confused when I queried why it was impossible as surely for security, limiting access to specific customers is usual. They responded that the app is “basic”. I need better guarantees than this, so I’m looking elsewhere. Disappointing” – ROHO RAFIKI® LIMITED

Review Sami Request for Quote (RFQ)

Key features

Customizable Quote Request Form

Sami Request for Quote allows merchants to create fully customizable quote request forms where customers can submit detailed inquiries. The form supports multiple field types including text, email, phone, file uploads, and remarks, enabling buyers to provide all necessary information for accurate quotations.

Hide Prices and Disable Add-to-Cart

The app can hide product prices and disable the add-to-cart button for specific products or collections, effectively turning the store into an e-catalog for wholesale or B2B customers. This encourages customers to request quotes before purchasing and helps protect sensitive pricing information.

Conditional Display of RFQ Button

Merchants can display the “Request a quote” button selectively based on customer tags, product tags, vendors, or collections. This targeted approach ensures that only eligible customers see the quote option, streamlining the buying process for wholesale buyers.

Quote Management and Conversion

Store owners can manage incoming quote requests directly from the Shopify admin. Quotes can be edited, approved, or rejected, and accepted quotes can be converted into draft orders for easy checkout. This Samita B2B app also supports exporting quotes and generating PDF versions for record-keeping or sharing.

review Samita B2B app request a quote by B2Bridge.io

Automated Notifications and Email Customization

This Samita B2B app automatically sends email notifications to merchants and customers when new quotes are submitted or updated. Merchants can customize email templates, including subjects and body content, to maintain consistent branding and clear communication.

Integration with Shopify and Third-Party Tools

Sami RFQ integrates seamlessly with Shopify’s admin and supports the latest Shopify themes. It also works with popular marketing and CRM tools like Mailchimp, Klaviyo, Hubspot, Omnisend, ActiveCampaign, and Zapier, enabling automation and enhanced customer relationship management.

Login Requirement for Price Visibility

To enhance security and exclusivity, Sami RFQ can require customers to log in before viewing product prices or submitting quote requests, ensuring that only authorized users access wholesale pricing.

REST API Access

For advanced integrations, the app offers REST API access, allowing merchants to connect the quote management system with external software or custom workflows.

Pros and Cons

Pros:

  • Integrates with popular CRM and marketing tools like Mailchimp, Klaviyo, Hubspot, and Zapier.
  • Enables converting quotes to orders and exporting quotes as PDFs.

Customer review: “This app is straightforward to install and easy to use. I had a small problem with the translation function, but they were able to fix it within an hour. I can’t say enough about how good their support team is! Thanks Haley!” – Pico GRAPHICA

Cons:

  • Some merchants report minor technical issues that are usually resolved quickly by support.
  • Advanced customization may require developer assistance for complex workflows.

Customer review: “App worked fine to start with and then all of a sudden you can’t convert to orders. Notified support only for them to tell me the app was working appropriately when clearly it isn’t. Looking for an alternative.” – The Frilly Frog

B2Bridge – Best Alternative to Samita B2B App

B2Bridge stands out as a comprehensive all-in-one B2B Ecommerce solution that effectively integrates almost all the key features by the three Samita B2B app – Sami B2B Lock, Password Protect; Sami B2B Wholesale Pricing; and Sami Request for Quote (RFQ).

Starting at $99/month with the Professional plan, B2Bridge provides a powerful yet convenient platform tailored specifically for Shopify B2B stores without using multiple apps.

review Samita B2B app alternative by B2Bridge.io

Here is a comparison table of the Sami B2B apps and B2Bridge

FeatureB2Bridge3 B2B apps of Samita
Lock/Password Protect PagesYesYes (Sami B2B Lock)
Hide Prices from GuestsYesYes
Hide Add-to-Cart ButtonYesYes
Restrict Access by Customer TagsYesYes
Custom Wholesale PricingYesYes (Sami B2B Wholesale Pricing)
Volume / Tiered DiscountsYesYes (Sami B2B Wholesale Pricing)
Wholesale Registration FormYesYes (Sami B2B Wholesale Pricing)
Quick Order PageYesYes (Sami B2B Wholesale Pricing)
Quote Request FeatureNoYes (Sami RFQ)
Free Plan AvailableNo (Free Demo/Consultation & 14-day free trial)Yes

B2Bridge vs Samita- An in-depth analysis comparison

Integrated Features Covering Samita’s Core Functions
B2Bridge combines advanced wholesale pricing controls – including custom price lists, volume discounts, and customer group – with a fully customizable wholesale registration and approval process. 

It also supports flexible payment terms such as Net 15, Net 30, and Net 60, allowing merchants to offer tailored payment options to different customer groups. 

For order management, B2Bridge includes minimum and maximum order limits and a quick order form designed to accelerate bulk purchasing, matching the efficiency of Sami’s quick order and quote request capabilities.

Convenience and Dedicated Support
Beyond features, B2Bridge offers a streamlined free setup experience by the Product Specialist, ideal for merchants who want to launch their wholesale stores quickly. 

The support team is highly praised for responsiveness and personalized assistance, helping businesses navigate onboarding, customizations, and ongoing support needs – an advantage that matches or exceeds the support reputation of Samita’s apps.

Value for Price
Priced from $99/month, B2Bridge targets serious B2B merchants who need robust, integrated wholesale functions without the complexity and overhead of managing multiple apps. 

This pricing reflects the value of consolidating wholesale pricing, customer management, access control, and payment terms into a single, scalable solution.

Customer review: “Working with Viet Nguyen was a smooth and professional experience from start to finish. He understood exactly what I needed for my Shopify wholesale setup and delivered everything we discussed—adding a Retail Price column on the Quick Order page, customizing product visibility based on customer assignment, integrating my logo on the Quick Order and Cart pages, and setting up automatic redirection for wholesale logins. Everything was done efficiently and looks fantastic. Viet Nguyen communicated clearly and was proactive throughout the process. Highly recommend his services for anyone looking for reliable Shopify development work!” – JARE CANDLES

In summary, B2Bridge is an excellent alternative to the Samita suite for Shopify merchants looking for an all-in-one, professionally supported B2B platform. It combines the essential wholesale pricing, access control, and quoting features of Samita’s apps into one convenient, powerful app – making it a smart choice for growing B2B stores seeking efficiency and expert support.

Conclusion

The Samita B2B app offer specialized solutions for different aspects of B2B wholesale management on Shopify. However, managing multiple apps can add complexity and require juggling separate setups, billing, and support channels. 

For merchants seeking a more integrated approach, B2Bridge.io emerges as the best all-in-one alternative. Ultimately, whether you choose the focused function of Samita’s individual apps or the comprehensive integration of B2Bridge depends on your business priorities.

5/5 - (8 votes)

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