B2Bridge has introduced a powerful new update with its Manual Orders feature, designed to enhance the way Shopify store administrators manage wholesale orders. This addition is a game-changer for B2B merchants who handle orders through phone calls, emails, or face-to-face interactions, enabling them to place orders on behalf of their wholesale customers directly from the Shopify admin panel.
What is the Manual Orders Feature?
The Manual Orders feature allows Shopify store admins to create and manage orders for wholesale clients without requiring customers to complete the checkout process themselves. This is particularly useful in B2B contexts where orders often come through non-digital channels or require personalized handling.
Key Benefits and Functionalities
- Direct Order Placement: Admins can select products, apply wholesale pricing and discounts automatically, and add shipping fees and taxes, all within Shopify’s backend.
- Flexible Payment Terms: The feature supports common B2B payment arrangements such as Net 30 or Net 60 terms, allowing merchants to tailor payment options to their customers’ needs.
Draft and Invoice Management: Orders can be saved as drafts for review, invoices can be sent directly to customers, and orders can be marked as paid once payment is received. - Consistent Pricing Accuracy: By integrating wholesale pricing and discount rules, the feature ensures that all Manual Orders reflect accurate pricing, reducing errors and improving order reliability.
- Improved Customer Service: Handling orders manually through the admin panel streamlines communication and order processing, enhancing the overall customer experience.
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How It Works
B2Bridge’s Manual Orders feature enables Shopify store administrators to place orders directly on behalf of their wholesale customers from within the Shopify admin panel. This capability is particularly valuable for processing orders received via phone, email, or in-person interactions, where customers do not complete the checkout process themselves.
Admins can:
Products: Select products and apply the appropriate wholesale pricing and discounts automatically.
Payment: Add additional costs such as shipping fees and taxes.
Payment terms: Set payment terms like Net 30 or Net 60 to accommodate B2B payment agreements.
Customer: Select or search for the wholesale customer you’re placing the order for.
Order’s Note: Add any special instructions or notes related to the order.
Order’s Tag: Assign tags for easy order tracking and management.
Then, our technical support team will send invoices directly to customers or mark orders as paid once payment is received.
This feature streamlines B2B order management by consolidating order processing into Shopify’s backend, ensuring consistent application of wholesale pricing and improving overall customer service efficiency. It reduces manual errors and simplifies the workflow for merchants handling complex B2B sales scenarios.
Why This Matters for B2B Merchants
In the evolving landscape of B2B Ecommerce, many wholesale transactions still occur outside traditional online checkout flows. The Manual Orders feature bridges this gap by providing a seamless way to manage these orders digitally within Shopify. It reduces administrative overhead, minimizes pricing errors, and ensures that wholesale customers receive the personalized service and flexible payment options they expect.
Conclusion
B2Bridge’s Manual Orders feature is a vital update that empowers Shopify merchants to better serve their wholesale clients by simplifying order management for non-digital sales channels. This enhancement complements B2Bridge’s comprehensive suite of B2B tools, helping businesses scale their wholesale operations efficiently while maintaining accuracy and excellent customer service.
With this feature, B2Bridge.io continues to solidify its position as a leading all-in-one B2B Ecommerce solution tailored for Shopify stores.